Who we are
This website belongs to Aqua Shield, a water damage restoration business at 80-13 Astoria Boulevard, East Elmhurst, NY 11369. You can reach us at (347) 284-0905 or info@waterdamagerestorationelmhurst.com.
What information we receive
We only receive the information you choose to give us. That means your name, phone number, email address and the details of your water, mold or flood problem, when you call us, email us or send a message through the contact form.
The contact form opens your own email program with your message already written, addressed to us. Nothing reaches us until you press send in that program. We do not ask for payment details or government ID on this website.
How we use it
- To answer your question or send a crew
- To give you a quote and schedule the work
- To keep records of a job for you and, with your permission, for your insurer
- To follow up about the work we did
What this website does not do
This website does not run advertising trackers or sell your information. It does not set cookies of its own. The calculators on our tools pages run in your browser, and the answers you enter are not sent to us. The freeze checklist saves your ticked items in your own browser storage so they are there when you come back, and you can clear it at any time.
Third-party content
The contact page shows a Google map. When that map loads, Google may receive information from your browser under Google's own privacy policy. If you prefer, you can call us or email us instead of loading the contact page map.
Who we share information with
We do not sell your information. We share it only when needed to do the job, for example with your insurer or your plumber or contractor, and only with your permission, or when the law requires it.
How long we keep it
We keep job records and messages for as long as we need them for the work, for insurance questions and for our own business records. You can ask us to delete a message you sent, and we will do so unless we must keep it for the job or for the law.
Your choices and contact
To ask what we hold about you, to correct it or to ask us to delete it, call (347) 284-0905 or write to info@waterdamagerestorationelmhurst.com. We may update this policy, and the date at the top shows the latest version.